about CRM!!

What is CRM (customer relationship management)?

CRM is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. For example, an enterprise might build a database about its customers that described relationships in sufficient detail so that management, salespeople, people providing service, and perhaps the customer directly could access information, match customer needs with product plans and offerings, remind customers of service requirements, know what other products a customer had purchased, and so forth.

There are three or more aspects of CRM, each of which can be implemented in isolation:
*Operational CRM: The automation or support of customer processes involving sales or service representatives
*Collaborative CRM: Direct communication with customers not involving sales or service representatives (“self service”)
*Analytical CRM: The analysis of customer data for a broad range of purposes

ERP's and Bill Gates

as all is logical, this pleasant man is accumulating richness in the ERP's business. He understands his product: Microsafot Dynamics AX fuels to your business productivity, enhables more confident decisions, is clear and familiar to the employees beacuse is flexible!!!

Here you are! what do you think about its price??

an ERP???????

The word ERP originally implied systems designed to plan the use of enterprise-wide resources: human, financial, maketing, manufacturing....Traditionalluy ERP's has been used to help to big companies' management. Nowadays this solution is being also implanted in mid and small companies.

So if you want a Keep up with technology changes, be faster in designing manufactability and have your resurces integrated....you now know the solution!! ( be pacient with the implementation process)

IT IMPORTANCE

it is simply the speed, accuracy and durability of data transfer, access, manipulation and storage to achieve a market advantage.

to analyze IT importance and the ROI for IT spending, we can start with two fundamental business goals that drive market impact:

enhancing worker productivity and its ability to drive operational efficiency.
having advanced Business Intelligence. Advanced Business Intelligence has the ability to allow a company’s leadership to adjust quickly to market trends and conditions

FORMALLY IT MEANS....
"the study, design, development, implementation, support or management of computer-based information systems, particularly software applications and computer hardware." In short, IT deals with the use of electronic computers and computer software to convert, store, protect, process, transmit and retrieve information, securely."information" = "data".
WE COULD SAY THAT NOWADAYS THEY HAVE CHANGE OUR WAY OF ACTING, THINKING, FEELING....... COULD WE RETURN BACK TO LIFE WITHOUT THEM??ARE WE GOING TO NEED THEM ALWAYS????

WIKI PAGEsss

The word wiki is a Hawaiian word meaning "quick". so I want to give you a "wiki" explanation of what a wiki means.....A wiki is a website that allows visitors to add, remove, and edit content.A collaborative technology for organizing information on Web sites...Who hasn´t heard about WIKIPEDIA?...we are in a free world!! at least it seems....

hola holita from FORO

maybe is because it is a sunny day but...the wood has normally different colour!!! Wellcome to FORO ¿EUROPEO?